Introduction
MrLuck Casino (mrluck-uk-casino.com) uses cookies and similar tracking technologies to run its website, protect players, and provide a smooth gaming experience for visitors from the United Kingdom. This Cookie Policy explains what cookies are, which types we place on your device, why we use them, and how you can control or withdraw your consent at any time. This policy should be read together with our Privacy Policy and Terms and Conditions, and it has been prepared in line with the Privacy and Electronic Communications Regulations (PECR) and the UK General Data Protection Regulation (UK GDPR), as well as the standards set by the Gambling Commission under licence number UKGC 67098.
What Are Cookies?
Cookies are small text files that a website stores on your computer, tablet, or mobile phone when you visit it. They allow the site to recognise your device on return visits, remember your preferences, keep you logged in securely, and gather information about how the website is used. Cookies do not typically contain information that directly identifies you by name, but they can be linked to an account or browsing profile when combined with other data we hold.
Alongside cookies, we may also use related technologies such as web beacons, pixel tags, local storage objects, and software development kits (SDKs) within our mobile applications. For simplicity, this policy refers to all of these collectively as “cookies”.
Session Cookies and Persistent Cookies
- Session cookies are temporary and are deleted automatically once you close your browser. They help maintain your login status and game session while you play.
- Persistent cookies remain on your device for a set period, or until you delete them manually, and are used to remember your preferences between visits.
Why MrLuck Casino Uses Cookies
We rely on cookies for several reasons connected to running a licensed gambling operation responsibly and securely:
- Keeping your account secure and preventing unauthorised access during play
- Verifying your age and identity in line with our licensing obligations
- Detecting fraudulent activity, multiple accounts, or attempts to bypass self-exclusion tools
- Remembering your login details, language, and currency preferences
- Measuring how visitors interact with our slots, live casino, and sportsbook sections so we can improve them
- Supporting responsible gambling features such as deposit limits, reality checks, and time-out reminders
- Personalising promotions and bonus offers, such as the welcome package, based on your activity
- Delivering relevant advertising on third-party platforms and measuring its effectiveness
Categories of Cookies We Use
1. Strictly Necessary Cookies
These cookies are essential for the website and your player account to function. Without them, core features such as logging in, placing bets, making deposits or withdrawals, and accessing self-exclusion tools would not work. Because these cookies are essential to providing the service you have requested, they do not require your consent, although you can still block them through your browser at the risk of breaking parts of the site.
2. Performance and Analytics Cookies
These cookies collect anonymised or pseudonymised information about how visitors use mrluck-uk-casino.com, such as which pages are visited most often, how long players spend on a game, and whether any error messages appear. This helps us identify technical issues and improve navigation, page loading speed, and game selection.
3. Functionality Cookies
These remember choices you make, such as your preferred language, display currency, or table settings in live casino games, so you do not need to reset them on every visit.
4. Advertising and Targeting Cookies
These are set by us or by our advertising partners to build a profile of your interests and show you offers that may be relevant to you, both on our site and on other websites. They are also used to measure the effectiveness of our marketing campaigns and to apply frequency capping, so you are not shown the same advert repeatedly. Given the regulated nature of gambling advertising in the United Kingdom, these cookies also help us restrict promotional content from being shown to users who have self-excluded or opted out of marketing.
5. Third-Party Cookies
Some cookies are placed by trusted partners who provide services on our behalf, including payment providers, game studios, fraud prevention tools, and identity verification services. These third parties may include the payment brands and game suppliers integrated into our platform, such as Evolution, Play’n GO, Pragmatic Play-style content providers, PG Soft, Ezugi, and similar studios, as well as payment processors such as Visa, Mastercard, PayPal, Skrill, Neteller, Apple Pay, Google Pay, and cryptocurrency payment gateways. Each third party has its own cookie and privacy practices, which we encourage you to review separately.
Cookies Related to Responsible Gambling
As a UKGC-licensed operator, MrLuck Casino uses certain cookies specifically to support safer gambling. These help us apply deposit limits, loss limits, wagering limits, and time-out or self-exclusion settings that you configure on your account, and to ensure that these protections are correctly applied every time you log in, regardless of the device you use. We may also use cookies to recognise when a player has registered with GAMSTOP, the UK’s national self-exclusion scheme, so that access can be restricted accordingly.
How Long Do Cookies Stay on Your Device?
| Cookie Type | Typical Duration |
|---|---|
| Session cookies | Deleted when the browser is closed |
| Login and security cookies | Up to 30 days |
| Preference cookies | Up to 12 months |
| Analytics cookies | Up to 24 months |
| Advertising cookies | Up to 12 months, depending on the third-party provider |
Actual retention periods may vary depending on updates made by our technology and advertising partners, and are reviewed periodically as part of our data protection practices.
Managing Your Cookie Preferences
When you first visit mrluck-uk-casino.com, you will be shown a cookie banner allowing you to accept or reject non-essential cookies before they are placed on your device. You can change your preferences at any time by:
- Reopening the cookie settings panel, usually accessible through a link at the bottom of the page
- Adjusting the cookie and privacy settings within your browser, which typically allow you to block or delete cookies from specific sites
- Using your device’s advertising settings to limit ad tracking, particularly on mobile applications
Please note that blocking strictly necessary cookies may prevent you from logging into your account, verifying your identity, placing wagers, or using self-exclusion and deposit limit tools correctly. We therefore recommend leaving essential cookies enabled at all times while your account remains active.
Browser-Specific Cookie Controls
Most browsers allow you to see what cookies you have and delete them individually or block cookies from particular sites. Instructions can generally be found under the privacy or security settings of your browser, such as Chrome, Safari, Firefox, or Edge. Because these settings differ between browsers and are updated from time to time, we recommend checking your browser’s own help documentation for the most current steps.
Cookies and Your Rights Under UK GDPR
Where cookies involve the processing of personal data, you have rights under the UK GDPR, including the right to access the information we hold about you, request its correction or deletion, object to certain types of processing such as direct marketing, and withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal. Further detail on how we handle personal data, including data collected through cookies, is set out in our Privacy Policy.
If you have concerns about how your data is processed, you may contact our team directly, or you retain the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent regulator for data protection.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies and technologies we use, legal or regulatory requirements, or improvements to our website and mobile applications. Any significant changes will be reflected in the banner or notice shown when you next visit the site, and we encourage you to review this page periodically.
Contact Us
If you have any questions about this Cookie Policy or how MrLuck Casino uses cookies, you can reach our support team through the following channels:
- Email: guidance@mrluck-uk-casino.com
- Phone: +44 117 466 0652
- Postal address: 1 Forbury Square, Reading, RG1 3BB, United Kingdom
- Contact form: Contact Us
Responsible Gambling Support
MrLuck Casino is committed to promoting safer gambling. If you feel your gambling is becoming a problem, free and confidential support is available through BeGambleAware and Gambling Therapy. Players must be 18 or over to register and play.